Refund and Returns Policy

所有预购的新年款

✨ 尺寸更换 Size Exchange

若尺寸不合适,只要该尺寸仍有库存,我们非常乐意为您更换(运费由顾客自付)。
If the size doesn’t fit, we’re happy to offer a size exchange as long as the desired size is in stock (shipping fee borne by the customer).

我们会额外准备库存让顾客更换,越早购买越有机会换到想要的尺寸。
We usually keep extra stock for exchanges, so the earlier you purchase, the higher the chance your desired size will be available.

📦 包裹问题回报 Parcel Issues

收到包裹若有任何问题,请在 3 天内私讯我们。
If there are any issues with your parcel, please contact us within 3 days.

若由家人朋友代签,请提前告知他们协助检查 ❤️
If the parcel is signed for by family or friends, kindly remind them to check the items ❤️

超过时限将无法提供售后服务,敬请理解。
After the stated period, we will not be able to provide after-sales service. Thank you for your understanding.

📝 下单前请确认 Order Accuracy

若因顾客自身下错订单,我们将无法承担责任。
We are not responsible for any mistakes caused by customers placing the wrong order.

请在下单前再次确认款式、颜色与尺寸 🙏
Please double-check the style, color, and size before placing your order 🙏

💳 付款后不可取消 No Cancellation After Payment

订单一旦完成付款,将无法取消、退款或更换款式。
Once payment is made, orders cannot be cancelled, refunded, or changed to another design.

(若需换尺寸,仅限有现货或补货后有多余库存时方可更换。)
(Size exchange is only possible if stock is available, or after restock if extra pieces are available.)